Can I request public records from the Town of Thatcher?
You can request public records by contacting the Town Hall (928)428-2290.
I sustained an injury / damage and the Town is responsible, what do I do?
If you have sustained an injury or damage for which you believe the Town or one of its employees is responsible, you may file a claim against the Town.
What are the Town's business hours?
The new hours of operation are Monday - Thursday, 7 A.M. - 6 P.M.
Finance
I am a City employee and I didn't receive my paycheck. What do I do?
Contact the Town Hall (928)428-2290.
Fire Department
Why does a fire truck show up when I call for EMS?
In the case of life-threatening emergency, we will dispatch a fire truck along with an EMS unit to provide extra assistance since all of our personnel are trained to provide at least Basic Life Support.
What can I legally burn and when can I burn it?
Normally, citizens are allowed to burn small piles of leaves or small limbs as long as the fire is out by sunset and the resident obtains a burn permit.
What is your response time?
Our average response time within Town limits is five minutes.
Parks & Recreation
How do I register for classes?
You can register for classes by contacting the Town Hall (928)428-2290 .
How do I rent a City facility?
You can rent a facility by contacting the Town Hall (928)428-2290.
What classes and camps are currently available?
You can find out whats available by contacting the Town Hall (928)428-2290.
Planning & Zoning
Can I change the zoning or General Plan designation of my property?
Zone changes and General Plan amendments require Planning Board review and the approval of the City Council. Zone changes require a General Plan amendment if the proposed zoning district is not consistent with the General Plan.
What are setbacks?
The term setback means the required distance separating a building or structure from a property line. Setback regulations for buildings are included in the Zoning Ordinance.
What businesses can I operate on my property?
First, determine the zoning district your property is located in by checking the City's zoning map or calling the Planning Division at (928) 428-2290.
Police Department
How do I get a copy of my driving record?
Driving records are maintained by the Arizona Department of Public Safety (ADPS). To obtain a certified copy of your driving record, contact ADPS.
How do I get a copy of an accident report?
For a copy of an accident report, please come by the Police Department at 3700 W. Main Street between 8:00 am and 5:00 pm, Monday through Friday.
If my keys are locked in my vehicle, can the TPD open my vehicle for me?
No, however, TPD will assist you in obtaining the services necessary, such as certified locksmith, to unlock your vehicle.
Public Works
How do I establish utility service for an existing residence?
Contact the Public Works Department at (928) 428-2290 to establish new utility service. The consumer will need to submit an application with two forms of identification and pay adequate deposits.
Who do I contact for cable / internet problems?
If you are having problems with your cable or internet service, please contact your cable or internet provider.
